Annotary
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freeboard

freeboard.io
Dassi Shusterman Dassi Shusterman
1 year ago
customizeable dashboard for metrics
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Getting out of the building isn’t enough

www.gv.com
Dassi Shusterman Dassi Shusterman
1 year ago
5 important steps in user testing
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» Guerrilla Usability at Conferences

boxesandarrows.com
Dassi Shusterman Dassi Shusterman
1 year ago
usability testing
I’ve found that having prospective customers participate in a usability session is a great way to show that we were taking the time to invest in them and their opinions of the product.
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User Experience Deliverables

User Experience Deliverables

semanticstudios.com
Dassi Shusterman Dassi Shusterman
1 year ago
Deliverables to keep in mind for the UX process
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Experience Maps

Experience Maps

uxmag.com
Dassi Shusterman Dassi Shusterman
2 years ago
UX magazine
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The Anatomy of an Experience Map - Adaptive Path

The Anatomy of an Experience Map - Adaptive Path

adaptivepath.com
Dassi Shusterman Dassi Shusterman
2 years ago
t's not just about the illustration of the journey (that would simply be a journey map). And it's not a service blueprint which shows how a system works in enough detail to verify, implement and maintain it.
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wanted to get a better handle on their customers’ journeys across all touchpoints, which would allow them to more fully understand where they should focus their budget, design and technology resources
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First, it can stand on its own, meaning it can be circulated across an organization and doesn't need to be explained, framed or qualified.
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it's clearly a means to something actionable—ideally something to design around—and not an end in and of itself
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A map should have some qualitative and quantitative information in order for it to take shape in a meaningful way
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Experience Map

adaptivepath.com
Dassi Shusterman Dassi Shusterman
2 years ago
experience mapping
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